To ensure your spa experience is as perfect as possible, we would like to make the following recommendations:

Appointments & Reservations:
Reservations are recommended for all of our services. Please plan to arrive 10-15 minutes early for our appointment so you are not hurried. Please note your service must end on time.

Cancellations & Change Policy:
Please be courteous to our professionals. A 4-hour cancellation or change of service would be appreciated.

Medical History:
Please notify your treatment specialist of any pre-existing medical condition or allergy which may be pertinent. Please fill out a health history form on your initial visit. Health factors may alter the treatment recommendation made by our staff.

Age Requirements:
All services must have the consent of a parent or guardian for individuals younger than 18 years of age.

Treatment Refusal:
We reserve the right to refuse service to any person.

Comments & Suggestions:
As we here at The Retreat are striving for each guest to have a perfect experience, we happily encourage any comments and/or suggestions you may have to make your experience better.